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Refund policy

Refund Policy

Last Updated: 25 March 2025

At Quickebazaar, we strive to provide the best shopping experience. If you are not satisfied with your purchase, we offer a hassle-free refund policy subject to the terms below.

1. Eligibility for Refund

A refund request can be made under the following conditions:

  • The product is defective, damaged, or different from what was ordered.

  • The item is missing from the order.

  • The product is returned within the eligible return period ([X] days from delivery).

  • The product must be unused, in its original packaging, and include all tags, accessories, and invoices.

2. Non-Refundable Items

Certain items are not eligible for refunds, including:

  • Perishable goods (food, flowers, etc.).

  • Personal care products (cosmetics, skincare, hygiene items).

  • Customized or personalized items.

  • Items marked as "Non-Returnable" on the product page.

  • Digital products or services.

3. Refund Process

  1. Initiate a Request:

    • Contact us at [Insert Email] or use the "Request Refund" option in the app within [X] days of delivery.

    • Provide order details, images of the defective/damaged product, and reason for the refund request.

  2. Review & Approval:

    • Our team will review your request within [X] business days.

    • If approved, we will process the refund and notify you via email or SMS.

  3. Refund Method:

    • Prepaid Orders: Refund will be credited to the original payment method (bank account, credit/debit card, UPI, etc.).

    • Cash on Delivery (COD) Orders: Refund will be credited to your Quickebazaar Wallet or bank account (based on preference).

    • Refunds will be processed within [X] business days after approval.

4. Order Cancellation & Refund

  • Orders can be canceled before shipment for a full refund.

  • Once shipped, cancellations are not allowed.

  • If an order is canceled by Quickebazaar due to stock issues or other reasons, a full refund will be issued.

5. Late or Missing Refunds

  • If you haven’t received a refund within the specified time, check your bank or payment provider.

  • If the issue persists, contact us at care@quickebazaar.com

6. Changes to This Policy

Quickebazaar reserves the right to modify this policy at any time. Any changes will be updated on this page.